Refund & Return Policy

At Trinklets Jewellery, our customer satisfaction is our top priority. Since each jewelry piece is individually handcrafted and treated with exquisite care, we enforce a transparent, fair, and reliable return structure.

1. 7-Day Hassle-Free Returns

We offer our boutique customers a 7-day return guarantee from the exact date their package was shipped. If 7 days have passed since delivery, we unfortunately cannot offer you a cash refund or a item replacement.

To qualify for a returned item, the jewelry must be absolutely unused, unworn, unscratched, and in the exact gorgeous state in which it was received, complete with its velvet box, handwritten gift cards, wax-seals, and labels fully attached.

2. Non-Returnable Items

Due to strict sanitary guidelines, the following product categories cannot be returned under any conditions:

• Earrings and nose pin accessories.
• Bespoke jewelry tailored to customized client sizes.
• Promotional items purchased during major clearance sales.

3. Refund Processing

Once your returned item is received and undergoes inspection, we will email you a notification of receipt. If approved, your refund value will be credited back to your original payment method within 5-7 business days.

4. How to Initiate a Return

To start a return:

1. Contact us at palakhans19@gmail.com within 7 days of receiving your order.
2. Provide your order number and reason for return.
3. Receive return shipping instructions.
4. Ship the item back in its original packaging.

5. Contact Us

For any questions about returns or refunds:

• Email: palakhans19@gmail.com
• Phone: 9891361503
• Address: Subash Nagar 19/7