Refund & Return Policy
Last Updated: May 20, 2026
At Trinklets Jewellery, our customer satisfaction is our top priority. Since each jewelry piece is individually handcrafted and treated with exquisite care, we enforce a transparent, fair, and reliable return structure.
1. 3-Day Hassle-Free Returns
We offer our boutique customers a 3-day return guarantee from the exact date their package was shipped. If 3 days have passed since delivery, we unfortunately cannot offer you a cash refund or a item replacement.
To qualify for a returned item, the jewelry must be absolutely unused, unworn, unscratched, and in the exact gorgeous state in which it was received, complete with its velvet box, handwritten gift cards, wax-seals, and labels fully attached.
2. Refund Processing
Once your returned item is received and undergoes inspection, we will email you a notification of receipt. If approved, your refund value will be credited back to your original payment method within 5-7 business days.
3. How to Initiate a Return
To start a return:
- Contact us at palakhans19@gmail.com within 4 days of receiving your order.
- Provide your order number and reason for return.
- Receive return shipping instructions.
- Ship the item back in its original packaging.
4. Contact Us
For any questions about returns or refunds:
- Email: palakhans19@gmail.com
- Address: Subash Nagar 19/7